“ View TV | We are the manufacturers… Not the middlemen ”
P: 09 448 5637 | 0800 VIEWTV M :+64 21 799 842
Frequently Asked Questions
Below you'll find answers to commonly asked questions about our products and Digital Signage in general. If your question is not answered below, please Contact Us for a quick answer.
All View TV manufactured Advertising Displays, Touch Screens and Video Walls are designed and built to the highest commercial grade standards. The differences
between our commercial grade displays and residential TV’s are;
1. Commercial grade displays are designed to run 24/7 whereas a TV is designed to run 5-7 hrs a day. To achieve 24/7 reliability commercial grade displays are built with industrial power supplies, advanced cooling features, commercial “A Grade” display modules and more robust back lights. 2. Commercial grade displays have the correct required inputs and outputs, including RS232 (remote control via PC), Multiple Full HD Inputs, Audio Line Level In/Out and Network capabilities.
3. Commercial grade displays are built using metal internal fixings (not plastic), metal powder coated cases and anti reflection Glass/Perspex protective faces.
4. If you install a residential TV into a commercial application the manufacture will instantly void all warranties.
5. Commercial grade displays will outlast any residential TV (actual operating hours).
6. Residential TV’s will Not run reliably in Portrait mode, due to being designed solely for Landscape use there is no available ventilation or air circulation once turned to portrait mode. Your TV will run hot and with no doubt will eventually fail. All commercial grade displays are designed to run in Landscape, Portrait and Face up Operation. 7. TV’s are programmed to display accurate skin/flesh colors, meaning pure whites will look slightly pink. Commercial grade displays are programmed to display the correct RGB & CYMK color pallets.
8. Commercial grade displays have built in sensors, such as temperature monitoring, content detection and auto dimming brightness control during night hours.
LCD vs Plasma technology
1. LCD displays are generally brighter than plasma displays and have less reflective screens and are, therefore, better for brightly lit areas. 2. LCD displays are Not prone to Burn-In of static images (as all Plasma displays will eventually burn the image into the screen forever!). 3. LCD displays use less power than Plasma displays and have a wider viewing angle. 4. The only advantage of a Plasma display is in our Video Wall Plasma displays where we can install displays next to each other to create a Video Wall with only a 1.9mm join between the screens. Our LCD equivalent Video Wall has a join of only 6.7mm (but costs 3 times less than our Plasma Video Wall).
Average life span of a View TV Display
All View TV manufactured displays have a minimum life span of 50,000 hours (6 years running 24/7). The average life span of our displays can however exceed 80,000 hours.
What does “All in One” View TV display mean?
View TV is the only New Zealand manufacturer to design and build “All in One” displays. All in one means we integrate the hardware (PC, Content Management System, Touch Screen) into the actual display itself. This means for you there are no external devices, cables or parts hanging off your display. In most cases the finished display is only 95 mm to 120 mm thick (depending on the diagonal size) and only requires a power connection. We also offer both Ethernet & Wi-Fi connectivity to all our displays. On top of this View TV goes one step further; we offer custom designed and built displays with your own hardware built in, for example if you have a specific PC or circuit board required to be used for your project.
Can I show live TV on my display simultaneously with advertising content?
Yes!, View TV’s proprietary digital signage software allows you to create a zone (area on your display) to show Live TV (via a Video In - A/V connection on the rear of our displays). This gives you the option to schedule full screen Live TV at any time throughout the day or create a zone layout with Live TV and Product Advertising Simultaneously. View TV also offers Full HD content streaming to all displays via our IPTV solutions meaning you only need one source for all displays.
Can I time schedule my content to change throughout the day, week, month or year?
Yes!, View TV’s proprietary digital signage software allows you to pre schedule (and then change as you require) all your content throughout the day, week or month down to the second!. This means you can display breakfast, lunch and dinner menus or client appointments throughout the day etc… Using our built in calendar it is simply a click and allocate task.
What file types can be displayed?
All common file types can be displayed. Mpeg4, AVI, DivX, XviD, MOV, VOB, Jpeg, PNG, BMP, MP3. We offer a Free file format software to convert and nominalize all content to the correct size, bitrate and audio level to make sure your presentations are of the highest quality and are consistent. Power Point & Flash can also be converted to be displayed correctly.
Can I purchase an outdoor daylight readable Digital Signage Display?
Yes!, View TV can build you any size outdoor, high brightness, daylight/sunlight readable LCD digital display. Standard commercial grade displays are 450 - 700 nits (Cd/m2 - Luminance), our high bright displays come in 3 options 1000 nit, 1500 nit & 2000 nits. Display cases and waterproof enclosures are also available.
Can View TV help with the design aspect of my project?
Yes!, View TV’s extensive knowledge within the industry has proven useful with many clients and we are more than happy to assist from concept design & calculating ROI to custom built systems, installation and after sales service and support.
What warranties are offered on View TV products?
Unlike middlemen companies who import cheap products from China and offer no or little (1 yr) warranties, and then make you wait 3 months while they send your display back to China for repairs. View TV offers Full 2 year Repair (temporary units available in the down time) or Replace immediately warranties on all our products, with the option of purchasing an extended 3 year warranty from day one. View TV also offers a Free 24/7 technical support line. View TV products are designed and built in New Zealand by qualified technicians with the highest grade components.